Throughout his 20+ year career, Eric has been a leader in innovating and managing customer value to generate revenue and profit growth.He has developed and implemented highly effective differentiation strategies for clients across a variety of industries such as professional & financial services, high-tech, energy, health care, telecommunications & industrial products and across diverse regions including Africa, Asia, Australia, Europe & the Americas.His creative, yet pragmatic approach consistently generates tangible results that have been highlighted in Harvard Business Review, Fortune & several business books.He has also lectured at Northwestern University’s Kellogg School of Management and taught numerous marketing excellence programs for Fortune 500 companies.
In addition to his client work, Eric’s management experience ranges from founding & managing a start-up consulting firm to leading a center of excellence within a global consulting firm.He also served as Chief-of-staff for a 150-person consulting practice during a 30% per year growth phase.As Chief-of-staff, he managed all planning, budgeting, recruiting, staffing, training and compensation for the $50 million practice.Prior to consulting, Eric worked in product management at G.D. Searle & Co. where he launched the first-ever money-back guarantee on their entire line of prescription drugs.
Eric earned his M.B.A. with distinction from Northwestern’s Kellogg School of Management with concentrations in management policy, marketing & finance.While at Kellogg, he was elected to Beta Gamma Sigma.He earned his B.A., magna cum laude with highest honors in economics, from Kenyon College where he was elected to Phi Beta Kappa and awarded the Kenyon Economics Prize for the outstanding economics student.
Eric, his wife and two children live in and enjoy the city of Chicago.When he’s not cheering family members in soccer games, Special Olympics or other events, he enjoys playing tennis and windsurfing. (Download Full Bio)
